Privacy Policy

Last Updated: December 26, 2024

1. Introduction

At 7-TEL, Inc. ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered solutions, telecom services, and website.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Contact information (name, email, phone number)
  • Business information (company name, role)
  • Service usage data
  • Technical information (IP address, device information)

2.2 Usage Data

We collect information about how you interact with our services, including:

  • Service usage patterns
  • Feature interaction data
  • Performance metrics
  • Error reports

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Improve and personalize user experience
  • Process transactions
  • Send service updates and administrative messages
  • Detect and prevent fraud
  • Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.

5. AI and Machine Learning

Our AI-powered solutions may process your data to provide services. This processing:

  • Is performed in accordance with applicable laws and regulations
  • Uses industry-standard security measures
  • Does not share your data with third-party AI models without consent
  • Maintains data minimization principles

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Request data portability

7. Contact Us

For any privacy-related questions or concerns, please contact us at:

Email: [email protected]
Address: 7TEL Innovation Center, San Francisco Bay Area, California, United States